Xbox revenue falls 2% as Microsoft forecasts holiday recovery

Xbox revenue fell in fiscal 2027 Q1, but Microsoft forecast a recovery for the holiday period.

Microsoft reported on October 28 its fiscal 2027 first-quarter results, covering the three months ended September 30, 2026. Xbox revenue was $5.379 billion, down 2% year over year from $5.508 billion a year earlier. Classification: CONFIRMED by the earnings figures reported by more than one independent source.

Xbox content and services revenue fell 2% — 1% in constant currency — while hardware revenue fell 14%. CFO Amy Hood said on the earnings call that the content and services decline was driven by lower third-party content and Xbox Game Pass revenue, partly offset by first-party content growth. Microsoft did not disclose a new Game Pass subscriber count or console unit sales for the quarter.

Xbox chief Asha Sharma commented on the figures in a post on X. Classification: STATEMENT — according to coverage, she said the 2% decline was smaller than the prior quarter's 10% decline and that accountability margin improved. The comment does not change the reported figures, but shows the company's reading of the trend.

For the October–December quarter, Hood forecast mid-to-high single-digit growth in Xbox content and services, helped by the timing of first- and third-party launches. This is a forecast, not a reported result, and the company indicated growth should be strongest in that quarter and moderate afterwards.

For context, Microsoft's total revenue was $92.3 billion, up 19% year over year, with Azure at $33.2 billion, up 48%. Xbox therefore shrank in a quarter when Microsoft as a whole grew, underlining that the current challenge is specific to the games division.

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Image credit: Xbox Series X with controller, via Wikimedia Commons.

Transparency: this article was produced with AI assistance, cross-checked against public posts and internet sources. Consult the original sources to confirm the data. Market figures and forecasts cited are company statements and estimates, not guarantees.

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